Privacy statement

We actively promote privacy and security by design and ethical privacy practices in all aspects of our work.

Information we collect and how we use it

We may come into contact with personal information through a number of different roles and relationships:

When you visit this website

This website is hosted in Australia. When you visit our website a log is created, which includes your IP address, date and time, type of web browser, and pages accessed. These logs are used for security, network information, software development, and troubleshooting reasons. These logs are protected securely and are deleted on an automatic rotation within one month. This website does not use cookies, advertising, or any advertising tracking. This website includes links to external websites, each responsible for providing their own privacy statement.

If you send us an email or call us

If you send us an email or call us with an enquiry, we will record your contact details and any other information you tell or send to us as part of the project brief. We will only use your information for the purpose for which you provided it. Webmistress collaborates with professional graphic designers and other specialists in Hobart. We will share your information with one of our graphic associates if reasonably expected to respond to your enquiry. If your enquiry does not relate to graphic design, or you have a preference for a particular designer, please let us know at the time you enquire. Your email address will not be added to a mailing list and we will not send you any marketing material.

If you commission us for work

Any information you provide to us through the course of our work with you will only be used for the the purpose for which you provide it. Once commissioned for work, we will add your email address to our client mailing list, which is used to send out infrequent news, updates, and notifications to our clients.

As part of our work with our clients

Some projects may involve managing personal data for our clients. We treat this as confidential. We actively promote privacy and security by design in our work, and encourage all clients to publish a privacy statement on their website. Webmistress clients’ privacy policies are the sole responsibility of Webmistress clients. We will meet our obligations as agreed with individual clients.

Disclosure of personal information

We will not disclose any personal information to another party unless you have consented to the disclosure, or the use or disclosure is reasonably expected to answer your enquiry or complete the work commissioned (for example, between other suppliers, such as graphic designers or photographers, directly involved in the quoting for, or completion of your project).

Storage and security

Your connection to our website, is protected using Secure Sockets Layer (SSL). You can confirm this by checking for the presence of “https” and the padlock symbol in your browser’s address bar. Please note, external links may not be protected by SSL. In every aspect of our work, we implement multiple practices to ensure the protection of personal information, and go to great lengths to ensure security of data and hardware.

Contact details

Please contact us with any enquiries, or to correct information we hold.

Phone 03 6231 9351
Mobile 0409 573 722
Postal GPO Box 1764, Hobart TAS 7001, Australia